Fix “Server Model SSI.htm” error in Dreamweaver CS4

By on April 1, 2009 in Tips

Fix SSI Error in Adobe Dreamweaver CS4viagra pills

obe Dreamweaver CS4″ width=”256″ height=”256″ class=”alignright size-full wp-image-2196″ />Today, when I was trying to run Dreamweaver CS4, I got the following error:

“The following translators were not loaded due to errors:
Server Model SSI.htm: has configuration information that is invalid.”

I don’t know why it was giving me this error, but I got the solution :) . If you are also getting the same error, let’s read the article below to fix it ;)

Let’s fix it:

  1. Close the Dreamweaver, if it is already open.
  2. Open this

    folder: “C:\Documents and Settings\[username]\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration”

  3. Delete the file “WinFileCache-7A9586CB.dat“
  4. Done! Lets start the Dreamweaver :)

Above steps should fix this issue else please let me know through your comments. I’ll try to fix it for you ;)

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  • JaMaL

    Thanks it WORK :)
    Found in :…/Application Data\Adobe\Dreamweaver CS4\fr_FR\Configuration

    “C:\Documents and Settings\[username]\Application Data\Adobe\Dreamweaver CS4\[LANG]\Configuration”

  • CinSiny

    Just do a search on your computer for WinFileCache. Make sure it is in the Dreamweaver CS4 folder and it reads WinFileCache-(whatever the #’s are).dat and delete that one. I had to too C:\Users\[username]\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration

    finally found that .dat file.

  • eighty8s

    Hey thanks a bunch for this fix. This is the first “bug” I have had using dreamweaver CS4. I suspect my problem originated with a collapsible spry panel that I modified.

  • Eduardo

    Thank U !!!!!!
    Really helpfull post

    • SachinKRaj

      Thanks Eduardo :)

  • Dima

    thank you, it works! but at my version this file is called “WinFileCache-3012BA81.dat” . it was in C:\Documents and Settings\[username]\Application Data\Adobe\Dreamweaver CS4\ru_RU\Configuration

  • Tom

    Hi, I’m using Dreamweaver MX2004 on Windows 7. I can’t attach jpeg’s to my pages, seemingly due to this error.
    I can’t follow the path listed above, the “AppData” folder doesn’t show up. Maybe this is different in Windows 7?

  • SachinKRaj

    @WitteDeWith

    Thanks for helping @Tom

  • WitteDeWith

    C:Users[username]AppDataRoamingAdobeDreamweaver CS4en_USConfiguration for Windows 7

    • Anonymous

      thank you so much

    • Kashell

      Hey Dude Where on en_US configuration what file name need to delete please teach me…, on Configuration have a Dictionaries, sourcecontrol, Styles & Fields Only not WinFileCache-3012BA81.dat.

    • len

      that helped me.
      wow, thank you very much

  • Ian Jamieson

    Perfect, fixed the problem for me.

    Just a note that “Application Data” may be a hidden folder.

  • brandon wilson

    it works! Thanks so much!

  • Tom

    Thanks everybody! I didn’t know about the hidden folders, that’s what was causing my grief. Now it’s fixed and working beautifully. The file name wasn’t exactly as listed above, but it included “cache” and was a .dat file.

  • Leiv

    Having this problem. Deleted the .dat file inside the mentioned folder. Doesn|t seem to fix the problem though. I have another error showing in the same dialod box:
    “The following translators were not loaded due to errors:
    Server Model SSI.htm: has configuration information that is invalid.
    SpryWidget.htm: has configuration information that is invalid.”

    Can you help?

  • Leiv

    Oh yes!! It worked after a restart! THAAAAANK YOU!

  • Thomaz Cia

    Thanks, I fix the bug!

  • Rahul Talar

    Thanks a lot your solution worked for me :lol: :lol:

  • Siti

    I tried this but when I close the dreamweaver window the WinFileCache.dat file appears again. I cant be deleting it all the time right before i can start my dreamweaver. Its soo troublesome.

  • Siti

    Its ok. I solved the problem. :-)

    • Apple-i-pad.fr

      Hi Siti

      I have the problem han yours.
      How do you solve it ?

      Thanks

  • Trevor

    Solid fix. Thanks a lot!

  • Imtiaz CAssamally

    Hi everyone,

    I am getting the same problem on Win Vista, but, I am unable to locate the file WinFileCache-7A9586CB.dat. Can someone help plz? :smile:

    Thanks in advance.

    Regards, Imtiaz

  • Imtiaz CAssamally

    Hi all,

    Its ok, I should enable show hidden files, then it works similar to Win 7.

    By the way, the article was really needful. ;-)

    Thanks and keep sharing your knowledge guys.

    Regards,
    Imtiaz
    imtiaz@cassamally.com

  • Imtiaz CAssamally

    If someone is affraid to delete the file, u can simply rename it.

    Take care. ;-)

    • bede

      AWESOME. THANX.
      with XP i found the dat file at c:documents and settings/user/application data/adobe/dreamweaver cs4/en-us/configuration.
      It was a WinFileCache-xxxxxx.dat file but had slightly different numbers than posted above.
      Stopped the server module SSi.html error message and i can copy and paste again. top stuff :)

  • Mrinal

    Hello Sachin

    I m also having the same problem but I didn’t found the file
    “WinFileCache” on my Configuration folder or elsewhere on my PC
    Do you have solution for this.

    Thanks in advance

  • SON

    This post was a real timesaver.

    Thanks

    Had issues with the paste function due to this error.
    And what is Dreamweaver without paste? It’s almost worthless.

    So thanks a LOT. :grin:

  • jorge

    On the version that i have’s adobe Dreamweaver CS4, i go to c:\program file\adobe\adobe Dreamweaver CS4\en_us\configuration, but i can’t find the folder named “WinFileCache-7A9586CB.dat”. i can’t find that folder nowhere. Can someone help.

  • ferozasi

    Thanks
    it WORK :)

    gr8

  • Joseph

    Bravo! Thanks!

  • Cindy

    Wow! A fix that worked in one minute or less! Thank you!

  • mheidzir

    Thank for writing this info. It realy works after i delete the file.

  • Lisa

    Great!! Thank you so much!!! It was preventing me from copying and pasting and seeing my server-side includes. THANK YOU, again!

  • Amy

    thank you so much!! It worked!! Totally appreciate the post!!!

    • thedevindex

      Thanks amy :)

  • Christian

    THANX!! – Totally worked!! – beeen fighting with this problem for hours and now it is solved.

  • Ronaldo

    Perfect! Thanks.
    Only an observation:
    The path in Windows 7 (Win7) is
    C:Users[User]AppDataRoamingAdobeDreamweaver CS4en_USConfiguration

    And the file number may be diferent!

  • Hamlet

    I was getting annoyed at that error – your solution worked just fine – thanks!

  • Henrik Sundqvist

    Thank you for the fix. Worked perfectly!

  • tee

    Sooper awesome!! Easy fix for a REALLY annoying problem.
    Thanks so much! =)

  • Ashley

    You are magic! Thanks for saving me a lot of money, time and frustration.

  • Kcin

    Thx for help ^^

  • yohi

    Hi, I have this problem. I am using window 7 and I can't find the WinFileCache-7A9586CB.dat file. Help me please…..

  • riya

    Thnx Buddy it was very help full.Thnx a lot.:*

  • Shane

    THANKS FOR THIS FIX IT WAS DRIVING ME CRAZY!

  • bob

    great, it works. the error appears while I was working on Sprymenu too.

  • kajleo

    this worked! thank you sooo much!!! :D

  • Alex

    Thank you!

  • Jessica

    Hi, I can't locate the WinCacheFile.dat file at all. I've shown the hidden files. I'm using CS3, does this make the above solution not applicable? Please help!

  • Jessica

    Hi, I can't locate the WinCacheFile.dat at all, or any variations of it, and I've enabled the show hidden files. Please help!

    • Oskar

      I couldn't either find the dat.file first but when I found a CD film file (sic!) (the same patch that is suggested i the blogg article) with the description used here and after removing it it worked!

  • Rahul

    :D Thanks Sachin it worked for me

  • Mike

    Awesome!
    Thank you Sachin for this – the only guy on the whole interweb with the answer.
    Worked for me.
    Thank you thank you thank you etc.

    • SachinKRaj

      Thanks Mike :)
      Happy to know that I could help you. :)

  • posetioc

    Thanks man, you saved me a lot of time, I was thinking to reinstall.

  • Farrukh

    Thanks a lot man. You are a life saver :)

  • Ameya Godse

    It worked. Thankyou.

  • Usha

    Thank you, helped me a lot.

  • islam

    ok, great its work done.
    thanks

  • Jake

    The file keeps changing name. I searched for Winfilecache.dat and it showed up when you've enabled hidden files!

  • Sam Juggins

    Thanks for the info, worked a treat!<3

  • Geoff

    Fixed, thanks

  • Miles Drewett

    Thanks Sachin. Worked a treat. It was really annoying!

  • Ben

    Thanks!

  • Amit Sidhpura

    Thanks a lot!! it works, you saved my time!!

  • mark

    Thanks! I reinstalled Dreamweaver CS4 twice in an attempt to correct the infuriating inability to copy/paste in code view. Finally, today, I searched Google for "I can't paste code in Dreamweaver CS4" and arrived here. Within a couple minutes, the problem was solved.

  • cepera

    Deleting WinFileCache-7A9586CB.dat didn't help me. This file appeared again. So I opened C:Program FilesAdobeAdobe Dreamweaver CS4configurationMenusmenus.xml and removed string that contained ssi.htm, then deleted WinFileCache-7A9586CB.dat and now everything is ok.

  • Joe Bates

    Worked like a charm! :) Thx

  • henry

    thank u so much dude

  • Mr bons plans

    Congratulations thank you for the explanations so precious !!!

  • mstblind

    YEEEEEEEEEEEEEAHHH!!!! It works very well, thanks!!!!!!!!

  • Lilli

    Thanks very much. I appreciate your help.

  • Pictrix

    Muchas gracias! Fantastico!

    I just wonder, what was that file we just deleted?

  • daamy (Dipesh)

    thanks a lot :)

  • Brad Fallon

    Running Windows Vista 32 bit. Get side by side error. Have installed all C++ Redistributable packages. Help!?

  • Megan

    You rock! It worked :)

  • JOhn

    thanks grat help

  • Tsubiki

    Thank you very much man.
    So simple and so working solution.
    (hoping it won't harm anything else) ;-)

    Thanks again.

  • sasi

    wonderful it works!!

  • @Jorge_Melo

    THANK YOU THANK YOU!!

  • tamil

    its works fine thank u very much

  • James Nguta

    Yap bravo the file in the configuration folder *.dat was the culprit, i deleted it and now am happy ….. thanx guys

  • Pingback: To Fix Dreamweaver CS4 Error « AndyBoston's Blog

  • log

    Worked like a charm

  • MaikR

    Thanks! Even works for Dreamweaver CS5.5 on Mac…

    Under OSX the .dat-file can be found in folder: User -> Library -> Application Support -> Dreamweaver X.X

    Best regards,
    Maik van Rossum

  • Amit

    That worked thanks!!

  • Ron

    Hi I'm not finding that file anywhere within Adobe or search but still getting the error

    Thanks
    Ron

  • James Morrish

    I deleted the file, but it's recreated when I restart Dreamweaver, but I still get the same error.

    Can anyone help?

  • Afzal

    thanks alot.. :)

  • Willydv

    thank you, it works! but at my version this file is called "WinFileCache-3012BA81.dat" . it was in C :D ocuments and Settings[username]Application DataAdobeDreamweaver CS4
    u_RUConfiguration

  • tda1460

    Thanks, this worked!

  • Rowell

    Hey all i Cant Find on Search to my computer because my O.S is windows 7 and can find "WinFileCache-07A9586CB.dat", Hey WitteDeWith Where on en_US Configuration and what file name need to deleted? :S

  • qubetech

    Thanx! You made my day a significantly better one :-) . So simple to solve. If I only had known…

  • Nacho

    Thanks!! it worked

  • weblooter

    Thanks a lot, it works with any installation language…

  • Ivan

    Thanks!! Great!!

  • Dewey Tucker

    This morning what a shock when Dreamweaver loaded and I opened a document and got the error message. After searching the internet I found you. YOUR FIX WORKED. THANKS

  • AndyiBM

    Thanks for this fix – worked just great :)

  • Madhukar Anand

    Really Thankful.

  • david

    thanks mate, works like a charm …

  • Prince-W

    Really works. Thanks a lot!

  • Anand

    Thanks :) Really Its Working.

  • lianeae

    thanks, it;s works :)

    if still can not, try to close dreamweaver first. delete “WinFileCache-xxxxxxxx.dat“. then reopen dreamweaver.

  • Sergio

    I have Windows 7 and the path is a little different: C:Users[username]AppDataRoamingAdobeDreamweaver CS4[language]Configuration

  • foxvor

    Absolutely wonderful THANKS!!! For those with Windows 7 the route is:
    (replacing slashes with backslashes)

    C:/Users/[user]/AppData/Roaming/Adobe/Dreamweaver CS4/en_US/Configuration

  • Jason

    Just wanted to add another thanks to the list.  This was a huge help

  • Val

    Thank you!!! It worked perfectly.