Fix “Server Model SSI.htm” error in Dreamweaver CS4
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April 1st, 2009
Today, when I was trying to run Dreamweaver CS4, I got the following error:
“The following translators were not loaded due to errors:
Server Model SSI.htm: has configuration information that is invalid.”
I don’t know why it was giving me this error, but I got the solution
. If you are also getting the same error, let’s read the article below to fix it ![]()
Let’s fix it:
- Close the Dreamweaver, if it is already open.
- Open this folder: “C:\Documents and Settings\[username]\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration”
- Delete the file “WinFileCache-7A9586CB.dat“
- Done! Lets start the Dreamweaver

Above steps should fix this issue else please let me know through your comments. I’ll try to fix it for you ![]()
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Thanks it WORK
Found in :…/Application Data\Adobe\Dreamweaver CS4\fr_FR\Configuration
“C:\Documents and Settings\[username]\Application Data\Adobe\Dreamweaver CS4\[LANG]\Configuration”
Just do a search on your computer for WinFileCache. Make sure it is in the Dreamweaver CS4 folder and it reads WinFileCache-(whatever the #’s are).dat and delete that one. I had to too C:\Users\[username]\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration
finally found that .dat file.
Hey thanks a bunch for this fix. This is the first “bug” I have had using dreamweaver CS4. I suspect my problem originated with a collapsible spry panel that I modified.
Thank U !!!!!!
Really helpfull post
thank you, it works! but at my version this file is called “WinFileCache-3012BA81.dat” . it was in C:\Documents and Settings\[username]\Application Data\Adobe\Dreamweaver CS4\ru_RU\Configuration
Hi, I’m using Dreamweaver MX2004 on Windows 7. I can’t attach jpeg’s to my pages, seemingly due to this error.
I can’t follow the path listed above, the “AppData” folder doesn’t show up. Maybe this is different in Windows 7?
Thanks Eduardo
C:\Users\[username]\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration for Windows 7
@WitteDeWith
Thanks for helping @Tom
Perfect, fixed the problem for me.
Just a note that “Application Data” may be a hidden folder.
it works! Thanks so much!
Thanks everybody! I didn’t know about the hidden folders, that’s what was causing my grief. Now it’s fixed and working beautifully. The file name wasn’t exactly as listed above, but it included “cache” and was a .dat file.
Having this problem. Deleted the .dat file inside the mentioned folder. Doesn|t seem to fix the problem though. I have another error showing in the same dialod box:
“The following translators were not loaded due to errors:
Server Model SSI.htm: has configuration information that is invalid.
SpryWidget.htm: has configuration information that is invalid.”
Can you help?
Oh yes!! It worked after a restart! THAAAAANK YOU!
Thanks, I fix the bug!
Thanks a lot your solution worked for me
I tried this but when I close the dreamweaver window the WinFileCache.dat file appears again. I cant be deleting it all the time right before i can start my dreamweaver. Its soo troublesome.
Its ok. I solved the problem.
Solid fix. Thanks a lot!
Hi everyone,
I am getting the same problem on Win Vista, but, I am unable to locate the file WinFileCache-7A9586CB.dat. Can someone help plz?
Thanks in advance.
Regards, Imtiaz
Hi all,
Its ok, I should enable show hidden files, then it works similar to Win 7.
By the way, the article was really needful.
Thanks and keep sharing your knowledge guys.
Regards,
Imtiaz
imtiaz@cassamally.com
If someone is affraid to delete the file, u can simply rename it.
Take care.
Hello Sachin
I m also having the same problem but I didn’t found the file
“WinFileCache” on my Configuration folder or elsewhere on my PC
Do you have solution for this.
Thanks in advance
This post was a real timesaver.
Thanks
Had issues with the paste function due to this error.
And what is Dreamweaver without paste? It’s almost worthless.
So thanks a LOT.
On the version that i have’s adobe Dreamweaver CS4, i go to c:\program file\adobe\adobe Dreamweaver CS4\en_us\configuration, but i can’t find the folder named “WinFileCache-7A9586CB.dat”. i can’t find that folder nowhere. Can someone help.
Thanks
it WORK
gr8
Bravo! Thanks!
Wow! A fix that worked in one minute or less! Thank you!
Thank for writing this info. It realy works after i delete the file.
Great!! Thank you so much!!! It was preventing me from copying and pasting and seeing my server-side includes. THANK YOU, again!
thank you so much!! It worked!! Totally appreciate the post!!!
Thanks amy
THANX!! – Totally worked!! – beeen fighting with this problem for hours and now it is solved.
Perfect! Thanks.
Only an observation:
The path in Windows 7 (Win7) is
C:Users[User]AppDataRoamingAdobeDreamweaver CS4en_USConfiguration
And the file number may be diferent!
I was getting annoyed at that error – your solution worked just fine – thanks!
AWESOME. THANX.
with XP i found the dat file at c:documents and settings/user/application data/adobe/dreamweaver cs4/en-us/configuration.
It was a WinFileCache-xxxxxx.dat file but had slightly different numbers than posted above.
Stopped the server module SSi.html error message and i can copy and paste again. top stuff
Thank you for the fix. Worked perfectly!
Sooper awesome!! Easy fix for a REALLY annoying problem.
Thanks so much! =)
You are magic! Thanks for saving me a lot of money, time and frustration.
Thx for help ^^
Hi, I have this problem. I am using window 7 and I can't find the WinFileCache-7A9586CB.dat file. Help me please…..
Thnx Buddy it was very help full.Thnx a lot.:*
THANKS FOR THIS FIX IT WAS DRIVING ME CRAZY!
great, it works. the error appears while I was working on Sprymenu too.
this worked! thank you sooo much!!!
Thank you!
Hi, I can't locate the WinCacheFile.dat file at all. I've shown the hidden files. I'm using CS3, does this make the above solution not applicable? Please help!
Hi, I can't locate the WinCacheFile.dat at all, or any variations of it, and I've enabled the show hidden files. Please help!
Awesome!
Thank you Sachin for this – the only guy on the whole interweb with the answer.
Worked for me.
Thank you thank you thank you etc.
Thanks Mike
Happy to know that I could help you.
Thanks man, you saved me a lot of time, I was thinking to reinstall.
Thanks a lot man. You are a life saver
It worked. Thankyou.
Thank you, helped me a lot.
ok, great its work done.
thanks
The file keeps changing name. I searched for Winfilecache.dat and it showed up when you've enabled hidden files!